Data Deletion Request
Instructions for requesting deletion of your personal data collected through Meta integrations
What Data May Be Collected
Through our Meta/Facebook integrations, we may collect and process the following types of data:
- Basic Profile Information: Name, email address, profile picture
- Social Login Data: Facebook/Meta account ID for authentication
- Marketing Data: Interactions with our Facebook ads and content
- Shopping Behavior: Products viewed, purchases made through Facebook Shop
- Communication Data: Messages sent through Facebook Messenger integration
- Analytics Data: Website usage patterns when referred from Facebook/Meta platforms
How to Request Data Deletion
Method 1: Direct Account Management
If you have an account with us, you can manage your data directly:
- Log into your account on our website
- Navigate to "Account Settings" or "Privacy Settings"
- Look for "Data Management" or "Delete Account" options
- Follow the prompts to request data deletion
- You will receive a confirmation email within 24 hours
Method 2: Email Request
Send a data deletion request directly to our privacy team:
- Email us at: customerservice@frenchmarketlanterns.com
- Include "Data Deletion Request" in the subject line
- Provide your full name and email address used with our services
- Include your Facebook/Meta User ID if known
- Specify which data you want deleted (or request complete deletion)
Method 3: Contact Form
Use our dedicated privacy contact form:
- Visit our Privacy Contact Page
- Select "Data Deletion Request" from the inquiry type
- Fill out all required fields completely
- Submit your request and save the confirmation number
Processing Timeline
- Acknowledgment: We will confirm receipt of your request within 2 business days
- Verification: We may need 1-3 business days to verify your identity
- Processing: Data deletion will be completed within 15-30 days
- Confirmation: You will receive final confirmation once deletion is complete
Important Information
Account Impact: Deleting your data may affect your ability to use certain features of our website and services. Some data may need to be retained for legal or business purposes as outlined in our Privacy Policy.
Third-Party Data: This process covers data we control. You may also need to separately manage your data with Meta/Facebook through their own data management tools.
Need Help?
If you have questions about this process or need assistance with your data deletion request:
Email Privacy Team Contact Support
Privacy Officer:Privacy Team
Email: customerservice@frenchmarketlanterns.com
Response Time: Within 2 business days