Our Commitment
French Market Lanterns is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that all of our customers should be able to browse our collections, configure a lantern, and complete a purchase with ease, regardless of ability or the assistive technology they use. Accessibility is an ongoing effort, and we are continually working to improve the experience for every visitor.
Conformance Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. We review our site against these standards as part of our ongoing development process.
Accessibility Features
We have implemented a number of features to support accessibility, including:
- Semantic HTML and descriptive headings so screen readers can navigate page structure.
- Alternative text on product and editorial imagery describing collection, mount, finish, and size.
- Keyboard-navigable menus, links, the product configurator, and checkout.
- Visible focus states and sufficient color contrast against our dark, copper-accented theme.
- Responsive layouts that adapt to zoom, mobile, and reduced-motion preferences.
- Labeled form fields and clear, descriptive error messaging at checkout and on contact forms.
Ongoing Efforts
Because our site and product catalog evolve continually, we treat accessibility as a process rather than a one-time project. We test new features as they are released, incorporate accessibility into our design and development workflow, and address issues as they are identified. Some third-party content or tools embedded on our site may not yet be fully accessible; where that is the case, we work with our partners toward a remedy and offer an alternative way to reach the same information or complete the same task.
Need Help or Found a Barrier?
If you experience any difficulty accessing any part of this website, or if you have feedback or suggestions on how we can improve, we want to hear from you. Please contact us at customerservice@frenchmarketlanterns.com or call (866) 905-4448. When reaching out, please describe the page or feature, the issue you encountered, and the assistive technology or browser you were using so we can respond as quickly and helpfully as possible. We welcome your feedback and treat accessibility reports as a priority.