Program
Program name: French Market Lanterns order & delivery updates. Operated by Lagniappe Lighting, LLC, doing business as French Market Lanterns.
We text you about orders you place with us - order shipped, out for delivery, delivered, delivery problems (delays, failed attempts, held for pickup, address problems), return and replacement updates, and occasional replies from our staff about a specific order.
No marketing or promotional texts are sent on this program.
How you opt in
Joining is always your choice. You can opt in by ticking the optional, unchecked “Text me updates about this order” box at checkout, in your account (Phone & texts), on your order-tracking page, or on a return page; or by telling our staff yes on the phone and then replying YES to the confirmation text; or by texting START, UNSTOP or YES to our texting number.
Consent is not a condition of purchase.
Message frequency
Recurring messages - about 3-5 texts per order.
Cost
Message and data rates may apply.
How to opt out and get help
Reply STOP to cancel. Reply HELP for help.
Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT stops all texts from this program. Replying HELP or INFO returns our contact details. Only you can re-subscribe, by texting START, UNSTOP or YES.
Customer care
Call (866) 905-4448 or email customerservice@frenchmarketlanterns.com. Support hours: Mon-Fri, 9am-5pm CT.
Carriers
Carriers are not liable for any delayed or undelivered messages.
Supported carriers: all major US carriers.
Privacy
Your texting opt-in data and mobile phone number are not shared or sold to third parties or affiliates for marketing or promotional purposes - see our Privacy & Cookie Policy.